Operation Hour: 9am - 7pm Contact No: 086-331732 WhatsApp: 016-8809298
Menu
Operation Hour: 8am-8pm Contact No: 086-331732 E-mail: yekyeong@gmail.com
Menu
First, click on the “Login” button located at the top right corner and navigate to the “Login” page. Then, find the “Lost your password?” button at the bottom.
Key in your username or email and press on the “Reset password” button and wait for the confirmation email to arrive at your email inbox.
Once you have received the email, open up the email and click on the link provided to reset your account password.
You can track your order by clicking into the “TRACKING ORDER” button at the top of the page. Your order delivery status will be displayed in the page.
We do offer several shipping options such as courier, home delivery and store pick up services.
All shipping options will shown during checkout.
Shipping options are shown below the short descriptions of a product.
Depending on the types of products you purchase. The shipping fee will be displayed at the checkout page.
Home Delivery: All delivery will take from 7 to 14 working days, unless stipulated otherwise.
Store Pickup: East Malaysia pickup within 2 to 7 working days. West Malaysia pickup within 7 to 21 working days. You’ll be notified via email when your order is ready for pickup.
Yes, our delivery personnel will notify you with a call on the date and time of delivery before delivering to your doorstep.
Should you not be able to receive your order, a re-delivery will be arranged at another time.
Yes, you can edit your delivery address at the “Profile” page located at the top right corner. After that, click “Addresses”.
To cancel your order, you’ll need to sign in and click into your “Order History”, then search for the order you’d like to cancel.
To return large appliances, you may contact our customer careline by call or email and we will arrange our delivery or courier personnel to collect the item from you. For small appliances, you may also return to our store in person.
You can return it or request for an exchange upon receiving the order. Most orders are returnable within 7 calendar days upon receipt if they are incorrect, damaged or defective.
Returned items must meet the following requirements: The item must be shipped back to us within 7 calendar days upon receipt (as proved by the postal or courier receipt).
Item must be in new condition and returned in its original packaging along with all accessories (including manuals, warranty cards, certificate of authenticity) and free gifts received with it. All packaging must be unused, unmarked and not defaced in any manner.
Item must be unused or has not been installed. All securely sealed items must not be opened, especially electronic items (unless our service centre can ascertain that they were found defective at the time of opening).
Incorrect: The item is not the item you ordered. The model or colour is different from what is indicated on the order summary, or there are missing items or parts inside the packaging.
Damaged: The item is found to be damaged upon receipt.
Defective: The product is not functioning as described by the manufacturer.
Please visit the Return & Refund Policy page.
Returned items must meet the following requirements: The item must be shipped back to us within 7 calendar days upon receipt (as proved by the postal or courier receipt).
Item must be in new condition and returned in its original packaging along with all accessories (including manuals, warranty cards, certificate of authenticity) and free gifts received with it.
All packaging must be unused, unmarked and not defaced in any manner. Item must be unused or has not been installed.
All securely sealed items must not be opened, especially electronic items (unless our service centre can ascertain that they were found defective at the time of opening).
Most orders are returnable within 7 calendar days upon receipt if they are incorrect, damaged or defective.